Shipping Policy
We dispatch all orders within 3–5 business days from the date of order, unless otherwise specified. Once your order is shipped, you will receive a confirmation email along with tracking details.
Standard delivery timelines range from 5–7 business days, depending on your location and courier speed.
For any shipping-related queries, please contact us at mysteraskin@gmail.com.
Shipping Time & Rates
| Shipping time | Order value | Shipping Cost |
|---|---|---|
| Standard delivery (5-7 business days) | ₹0 - ₹998.00 | ₹100 |
| Standard delivery (5-7 business days) | ₹999.00 & Above | Free |
Delivery Delays
During peak seasons, holidays, or sales, shipping delays may occur due to external factors. We appreciate your patience during these times.
If your order hasn't arrived within 10 business days, please reach out to us at mysteraskin@gmail.com or WhatsApp: +91 9972567825 (Mon–Sat, 10 AM – 6 PM IST). We'll investigate right away and keep you informed throughout the process.
Important Notes
- We ship across India, with exceptions for select pin codes due to courier restrictions. Please enter your pincode at checkout to confirm delivery availability.
- Orders above ₹999 (after discounts) ship free across India.
- Cash on Delivery is available for orders up to ₹2000 and carries a flat ₹100 fee.
- All orders are shipped from our warehouse in Bangalore.
- Orders placed are shipped within 3-5 business days (Mon–Sat), excluding Sundays and public holidays.
- We partner with reliable logistics services for safe and timely delivery.